With the CSV connector, we bring important randomly updated data into decision-making and customer service processes.
Features
| Ilves products with a connector in use | Ilves EMIE, Ilves Search, Ilves Data board, Ilves GDPR |
| Data source classification | Document Management System, DMS |
| Implementation method of integration | API |
| Does it support access rights | ✓ |
| The direction of integration | Two-way |
Examples
Bringing the results of the customer satisfaction survey into the customer view
The CSV data source can be used to import e.g. data from customer satisfaction surveys into Ilves Data Boards customer views.
